Information Systems Manager

Location: Rockville, MD
Date Posted: 05-17-2018

Introduction

Elluminates Software believes that Software Drives IT™.
 
Our mission is to be impactful by using the right design, engineering, and technologies. We're a software company that focuses on data centers, systems and cloud infrastructure. Our professional services provide high-end engineering capabilities to deliver mission-oriented successes for our customers.
 
Systems of Any Scale
 
We design next generation IT systems that can handle up to millions of users and billions of connections. Our systems have transformed how organizations use their IT to become more agile, more collaborative, and better at meeting their missions.
 
Data Centers, Cloud and Automation
 
We design and run data centers and clouds, using virtualization, containerization, compute, storage and high-speed networking. We take our knowledge of software and systems, and applythat to high impact systems-automation (DevOps).
 
Security Engineering
 
We help secure data centers, clouds and systems. We have expertise in designing and building secure systems in a wide range of environments, system types, and private and public networks. 

Job Description

Elluminates Software Corporation is looking to fill a full time Server Administration Lead to manager and oversee the operations and deployment of Data Center and server technologies. This position will support the Department of Health and Human Services (HHS) Office of the Chief Information Officer (OCIO).
 
The HHS OCIO supports the HHS mission by leading the development and implementation of an enterprise information technology (IT) infrastructure across HHS. The HHS OCIO Office of Information Technology Infrastructure and Operations (ITIO) is responsible for providing a reliable, cost effective, scalable, secure, and flexible enterprise computing platform that supports and enhances customer IT needs and capabilities from requirements gathering through design, development, testing, and implementation.
 
 
 
Duties and Responsibilities:
  • Leads an operations team responsible for the administration of Windows, RHEL, and Solaris servers and EMC VNX and NetApp storage and Avamar backup technologies
  • Researches, evaluates, and recommends software and hardware products
  • Designs, installs, configures, maintains and performs system integration testing of server operating systems, related utilities and hardware
  • Provides new hardware specifications, installs and secures new servers, and maintains the server infrastructure and all forms of systems that support the Data Center environment including cabling, power, space planning, cooling management and all other dimensions in a large, complex environment
  • Supports Web access and electronic messaging services and maintains a secure systems environment.
  • Leads cross-functional teams to troubleshoot and resolve complex problems that may be across multiple systems and subsystems requiring in depth knowledge of the highly sophisticated Data Center environment and IT infrastructure
  • Documents and reviews standard operating procedures to optimize service delivery in alignment with ITIL best practices
  • Reviews and presents change requests at enterprise review change board
  • Provides occasional off-hours remote support for planned maintenance work, unplanned support issues, or to meet customer SLAs.   May occasionally require on-site work at a data center during off-hours
  • Works with application owners, as well as the engineering team to execute data center operations core mission.
  • Performs upgrades to operating systems and layered software packages (ie. VDI components, Windows services, or other enterprise apps) as necessary.
  • Create and maintain system documentation for updates made to the infrastructure environment
 
Work Experience:
  • Proven leader who can effectively interact with others to accomplish tasks within tight schedule, ability to prioritize tasks with excellent organizational and time management skills.
  • Must possess good communication skills, be dependable, outgoing and positive with excellent problem-solving skills
  • Excellent customer service skills
  • Solid understanding of VMware 6 technologies, including clustering, high availability, and patching
  • Solid understanding of virtual infrastructure hardware, operating systems, and VMs on servers which support business processing requirements.
  • Solid understanding of high performing systems in a multi-domain, multi-site Windows Active Directory environment that consists of SQL servers, VMware vCenter 5.5/6.x, and Windows 2008/2012 servers
  • Breadth of knowledge across VMware, SAN/NAS storage (EMC VNX/DataDomain preferred), Windows/AD, RHEL, and data center administration and practices
  • Experience evaluating technology, processes, and staff preparedness to initiate Continuity of Operations (COOP) or disaster recovery
 
 Years of Experience and Education Requirements:
  • Bachelor’s Degree in Information Technology or related discipline and 12 years of relevant experience, or 18 years of relevant experience without the degree
 
Desired Qualifications
  • ITIL Foundations v3
  • MCSE Certification
  • Solid understanding of data center consolidation, and cloud technologies like AWS and Azure
  • Working knowledge of large-scale Microsoft Active Directory and Group Policy management.
  • Working knowledge of blade compute platforms from CISCO, HP, or DELL
  • Working knowledge of Storage clusters, Fiber Channel and NFS protocol.
  • Working knowledge of networking design
  • Working knowledge of Red Hat design and architecture
 
Type: Full-Time 
Clearance:US Citizens only with the ability to obtain a Public Trust clearance
Location:Rockville, MD; occasional on-site in S.W., Washington, D.C.
Shift: Normal Business Hours with team member rotating on-call phone duties
Type of Travel: None
 
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